Automated process redesign in BPMN
A complete, standardised process repository, without months of manual mapping.
Result reported by the client on this engagement.
Context
The digital transformation team of an industrial vehicle manufacturer had to document and analyse the company's entire process landscape. Traditional mapping required months of manual work: consolidating scattered documentation, running numerous interviews, translating everything into standardised BPMN diagrams. Fragmented source material and complex cross-department processes made it a bottleneck.
Approach
- 01Ingestion and analysis of heterogeneous document sources and interview transcripts.
- 02Automated build of an organised inventory of all business processes.
- 03Generation of standardised BPMN representations including departments, actors, events, actions and gateways.
- 04Systematic process discovery across all functions.
Outcomes
- Discovery and documentation 70 to 80 % faster than manual methods.
- A complete, consistent BPMN library covering the whole organisation.
- Clear visibility on cross-department flows, dependencies and handovers.
- A reliable base for optimisation initiatives.
Methods used on this engagement
Your processes live in people's heads and in scattered documents, never in a repository.
Three other cases
Specification books checked against regulation before production, rather than after.
Transformation initiatives tracked project by project, brought under a single view of value creation.
Change announced once and then left to frontline managers, structured and tracked through to actual use.