Top-down and bottom-up strategic alignment
The executive committee's vision and each site's reality, reconciled into a single plan.
Context
An international services group was launching a major transformation requiring alignment on its leadership's vision, ambition and constraints. The exercise had to combine existing strategic work with an in-depth analysis run with every site manager, to capture priorities, difficulties and ground realities.
Approach
- 01A combined top-down and bottom-up methodology covering all sites.
- 02A standardised diagnostic per site: 7S, SWOT, Business Model Canvas, gap analysis, KPIs.
- 03Consolidation into a 3-year transformation roadmap with priorities and quick wins.
- 04Weekly governance to validate milestones and clear blockers.
Outcomes
- A complete, coherent and actionable strategic plan per site.
- An integrated group-wide roadmap, with phasing, dependencies and owners.
- Project charters, KPIs and dashboards ready for execution.
- Deliverables directly presentable to the executive committee and the board.
Methods used on this engagement
For when head-office strategy does not survive contact with operating entities.
Three other cases
From first contact to client onboarding, a sales process rebuilt and automated.
A proprietary methodology that had gone static, turned into an adaptive delivery system.
Customer feedback spread across sales, after-sales service and surveys, brought together into a single segment-level view.